As a call center representative, you will be an important contributor to the Client Services team, providing support to Automotive customers, responding to requests for information, products, and services, and addressing client requests and service needs. You will provide the highest possible level of service, managing inbound and outbound client phone calls and email inquiries, and resolving technical problems and product questions. You will also gather client feedback and identify upselling opportunities.
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4w PTO
2w maternity
2w paternity
The Scheduling Outreach Specialist is responsible for conducting emergency department, wellness, or preventative service outreach calls to identified patients. This role will provide patient education about clinic appointment availability and identify and communicate if the patient has any care coordination or triaging needs from the supported practice.
Nine is seeking multiple Customer Service Representatives for full-time permanent and max term positions to join our Australian Metro Publishing's Customer Service Centre team in Sydney. You will engage with customers who subscribe to some of Australia's leading publications. Must be available to start June 3rd.
As the Technical Support Specialist, you will provide excellent customer service and help customers succeed. Your role involves researching, troubleshooting, and solving complex issues. You will collaborate with your team, be open to feedback, and learn quickly while conveying helpfulness and professionalism through phone and email communications to our customers.
Build strong customer relationships by handling billing inquiries and providing top-tier support. Connect with customers via phone, chat, and email on topics like returns, order status, product availability, and more. Access and verify account details to ensure accurate assistance. Identify customer needs and recommend helpful solutions. Follow up to make sure their issues are fully resolved and their experience is seamless.
A motivated and customer-focused Remote Call Center Agent needed to provide excellent customer service and support to clients over the phone. Main duties involve handling inbound and outbound calls, assisting customers with inquiries, issues, and complaints in a timely manner. You will provide accurate information and solutions to customers and document all customer interactions and transactions in the system. Meeting or exceeding performance targets and goals is also expected.
The representative will closely support all aspects of travel including the GDS system, customer questions, backend support and account support. Act as a trusted advisor to problem solve with clients to help drive continued value of our products and services. Manage multiple customers with account update technical needs. Build relationships by proactively updating systems and immediately responding to inquiries.
6w paternity
The Student Support Specialist will directly support StraighterLine students as the advocate for providing student-centric support and assistance ensuring a positive, professional experience for all students in pursuit of their academic goals and achievements. They will interact and respond to student queries, provide issue resolution, and leverage tools and resources to strive towards excellence in higher education student support.
As a Home or Office Live Chat Support Agent, provide exceptional customer service by responding to live chat inquiries. The agent will be the face of the company and ensure customer satisfaction and loyalty. This position offers the flexibility to work from either your home or office.
We're seeking candidates with a passion for customer service, who are able to problem-solve with a focus on strategic thinking. Candidates will be chosen to deliver an optimized customer service experience in a personalized manner to answer inquiries relating to commercial (not sales), temperature, and storage excursion questions. This candidate will provide responses for FAQs and general on-label information and will also be able to identify medical information inquiries and triage them to the appropriate department.