Making energy easy, cutting through the jargon and helping customers understand their bills.
Solving problems like a pro, whether it’s a billing query or a complex energy conundrum.
Handling queries from start to finish, including complaints, making sure customers get the right help the first time.
Octopus Energy is an energy company that is working towards making energy better for our customers and the planet. They are a team of brilliant minds tackling challenges together, without egos or corporate nonsense.
Answering or making calls to clients to learn about and address their needs, complaints, or other issues.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Iron Mountain Solutions supports a contract providing call center support for the U.S. Coast Guard (USCG) National Maritime Center’s (NMC) Contact Center (CC). They are an Equal Opportunity Employer.
Engage homeowners in discussions about available services.
Maintain accurate records of customer interactions.
Angi connects homeowners with reliable pros for home service projects. With over 2,800 employees worldwide, they provide a platform that benefits homeowners, professionals, and employees alike.
Assist potential customers with navigating our online insurance shopping experience.
Work with existing customers to answer and resolve basic administrative and billing questions.
Propose process and product solutions to improve our customer experience.
SimplyInsured aims to eliminate fear in health insurance for small business owners, offering transparent and accessible solutions. With over 20,000 customers and partnerships with NetSuite, Toast, and Square, they are growing quickly and disrupting the health insurance industry.
Respond to all membership emails within a 4-hour window during business hours.
Monitor and respond to questions in Slack from members or internal teams.
De-escalate and professionally handle emotionally sensitive inquiries from patients or members.
Honeydew aims to transform skincare by making it accessible and affordable. Their team is dedicated to providing compassionate, personalized care to help patients achieve their skin health goals.
Provide email and chat support (no phone calls!) to users.
Answer common "how-to" and FAQ-type questions; assist with account management and payment-related issues.
Guide users through troubleshooting steps with patience and clarity.
Sutherland Bulgaria brings great people together to do exceptional things. They are looking for motivated Customer Service Professionals to join their team supporting the world’s leading music streaming platform, with over 422 million monthly active users across 180+ countries.
Assist customers with remote vehicle pickup, documentation, and issue management.
Coordinate services, repairs, and vendor communications for vehicle maintenance.
Conduct follow-ups, manage payments, and support vehicle logistics.
DriveWhip leases/rents vehicles to Uber, Lyft and other On-Demand or Rideshare drivers. As a ground floor member of an exciting new company all associates will be tasked with a variety of responsibilities.
Answer incoming calls and assist customers, pharmacies, and doctor offices.
Research information in databases to resolve customer service issues
Maintain composure in escalated situations
Qualfon delivers engaging interactions and positive experiences. With a mission to help as many people as possible pursue their total vocation, they strive to be the partner of choice for their clients, creating ever-growing job opportunities.
Assists WC department with handling of claim tasks.
Issues medical records payments once approved by adjuster.
Maintains accurate diaries on all incident only claims.
EMC is focused on working together to create a meaningful impact. They strive to nurture growth, encourage contribution, and facilitate valuable experiences for their team members, aiming to be supportive leaders, partners, and experts.
Review EMRs to resolve patient inquiries and conduct insurance verification.
Handle a high volume of patient telephone calls and provide excellent customer service.
Document calls, resolve patient inquiries, and perform other assigned duties.
Stony Brook CPMP provides comprehensive healthcare services. While the employee count is not mentioned, they focus on delivering high-quality patient care and maintaining a supportive work environment.